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Need an Article on Business Motivation? Find a Motivational Article on Your Businesses First Impression
It's important to
continue to learn about marketing management. This article helps you evaluate
your businesses first impressions. If you need an article on business for
motivation of your senior staff or employees, this marketing management
article is a great choice. Read below for some inspiration in this motivational
article by Charles
Marshall!
After meeting with some of my advisors, I’ve come to the unhappy conclusion
that I need to redesign the cover of my forthcoming book. The conclusion is
unhappy because I’ve already been through this process once with all of the
accompanying headache and expenditure. I’m told the redesign is necessary
though, because a large part of the reason people buy a book is the cover.
Isn’t it odd that we’re told all our lives that you can’t judge a book by
its cover, but that’s exactly what we do? The old saying should be amended to,
“You can’t judge a book by its cover, but remember that everyone always does!”
To ignore this simple truth is to walk blindly into ruin and disaster.
Now, understand that I’ve already been selling lots of prerelease copies of
my book in corporate settings and am told it is one of the most encouraging and
empowering books out there. But the truth is people have no way of knowing that
unless the cover communicates that to them. The cover of every book is supposed
to represent the content of the book in the most favorable light.
All of our lives have a cover which, by the way, is not necessarily a bad
thing. Our cover is the first impression we present, an initial revelation of
our best selves as we desire the world to see us.
Every business also has a cover. If you are in sales (and I maintain that
everyone is selling something, even if it’s only their own credibility and
competence), then the way you dress, the way you present yourself, the way you
speak, the way you shake hands, how much you smile, your posture, your
attitude... everything about you is your cover.
If you are in business, it is vital that you are aware that your customer’s
first impression is largely how they will view you afterward. If they cannot
reach you because of a busy signal, most will not give you a second chance —
there are just too many of your competitors who will be waiting for their call.
If you don’t evince initial interest in what they consider important, they will
assume you only care about their money and not about them
But suppose you believe your first impression was blown by some sort of an
error on your part — say a botched delivery or a miscommunication — don’t
despair! Such a situation is really an opportunity in disguise. This might be a
great chance for your customer to see how well you handle your errors. Years
afterward they will remember, as part of their first impression of you, how well
you came through for them.
Before you walk out the door today, before you make your first
presentation, before you shake anyone’s hand, take a good look at your cover.
Does it need any polish? Does it need dusting? Or does it need a complete
redesign?
Remember, you can’t judge a book by its cover, but everyone always does!
© 2004 Charles Marshall.
Charles Marshall is a
motivational speaker, author and president of M Power Resources,
LLC. Visit his Web site at www.MPowerResources.com or contact him via e-mail at
charles@MPowerResources.com.